Objective
The Family & Friends Policy is designed to provide a fair and affordable way for Villa Vie Residents ("Residents") to welcome close family and friends ("F&F") aboard for select segments of our global voyage. VVR encourages Residents to share this unique journey with loved ones while ensuring the sustainability of the program for all.
The F&F benefit provides a meaningful opportunity for Residents to reconnect with loved ones during the voyage. Adhering to these guidelines helps ensure that all Residents can enjoy this benefit while protecting the integrity of the program.
Eligibility
1. General Eligibility: Villa owners and Pay-As-You-Go ("PAYG") Residents who have booked a minimum of 540 days (1.5 years) in segments are eligible for the Family & Friends benefits.
2. Accrued Benefits: Cabin owners and PAYG Residents accrue seven (7) days of complimentary Family & Friends benefits each quarter (90 days), totaling twenty-eight (28) days of complimentary F&F benefits per calendar year.
- Use of Accrued Days: These complimentary days apply only to guests staying in a Resident’s cabin or a designated F&F cabin on Deck 2, subject to availability.
- Resident Presence Requirement: Residents must be onboard for F&F to use complimentary days.
- Accrual Use Timing: Cabin owners may use accrued time immediately, while PAYG Residents must accrue benefits over time; however, exceptions may be made on a case-by-case basis.
3. Extended Stays in Resident Cabins: Eligible Residents may invite F&F to stay in their cabin for an extended period, adhering to occupancy limits, at a rate of thirty-three dollars ($33) per person, per day. The Resident must be onboard during the entire duration of the F&F stay.
4. Extended Stays in F&F Cabins on Deck 2: Residents may book F&F for up to two (2) weeks (14 days) in a designated F&F cabin on Deck 2 at a rate of thirty-three dollars ($33) per person, per day, based on availability. Stays exceeding fourteen (14) days will incur the prevailing market rate.
Booking Guidelines
1. Reservation Submission: Requests for F&F reservations must be submitted via the designated form. [Insert link to form] or via email to Resident Service Manager at maria@villavieresidences.com Please do not submit any requests to Sales Advisors or Chief Purser onboard, or send messages via Circle.
2. Booking Timeline: Reservations should be made no later than ninety (90) days before the intended embarkation date, with confirmation provided sixty (60) days prior.
3. Cabin Assignment: F&F cabins will be assigned two (2) weeks before embarkation.
4. Payment Terms: Payment for F&F reservations is required upon booking confirmation.
5. Published Rate for Prospective Residents: Guests listed as prospective future Residents pay at the published rate.
Scope and Limitations
1. Policy Application: This Policy applies to all Villa Vie Residents, including both cabin owners and PAYG Residents.
2. Availability and Prioritization: F&F cabin availability is managed to ensure equitable access. Should demand exceed capacity, priority will be given to immediate family members of Residents.
3. Non-Refundable: All F&F bookings are non-refundable and non-cancellable.
4. Non-Transferable: All F&F bookings non-transferable.
Important Notes
• Program Intent: This program is designed exclusively to allow Residents to share the experience of long-term sailing with family and close friends, providing opportunities to reconnect with loved ones, while at sea. It is not intended for guests seeking to avoid standard pricing or as a means of extended or recurring accommodation.
• Reservation of Rights: VVR reserves the right to review and modify this policy if misuse is identified, ensuring it remains fair and sustainable for all. VVR reserves the right, at its sole discretion, to deny Family & Friends program access to any individual if it is determined that their participation may compromise the program’s intent or the overall Resident experience.
• Responsibility: The Resident is fully responsible for family and friends staying onboard whether Resident is onboard or not, including but not limited to, all outstanding expenses, fees, and/or damages, all of which will be charged against the Resident’s onboard account. VVR has the sole discretion to remove friends and family in the event of inappropriate, unruly, or violent behavior. Illegal activity will result in expulsion and be reported to the appropriate authorities.