Below, you'll find a compilation of the most frequently asked questions and their answers, derived from our recent Endless Horizons webinar.
Question: Hi—is the price good for a lifetime?
Answer: Yes, the price is valid for a lifetime.
Question: Is it only for oceanview cabins?
Answer: A few balcony cabins are also available. Please reach out to anne@villavieresidences.com for more information.
Question: Can we resell at any point?
Answer: No, you cannot resell at any point. Only Owners can resell.
Question: Are meals included in the package?
Answer: Yes, all meals are included in the package.
Question: What amenities are available on the ship?
Answer: The ship offers a spa (additional cost), gym, swimming pool, jacuzzi, and several dining options.
Question: Is Wi-Fi available in all rooms?
Answer: Yes, complimentary Wi-Fi is available in all rooms.
Question: Can I bring my dog?
Answer: Dogs are not allowed on the ship.
Question: Do you offer room service?
Answer: Yes, room service is available.
Question: Is breakfast included in the stay?
Answer: Yes, breakfast is included in the stay.
Question: Do you have facilities for disabled guests?
Answer: Yes, we have accessible rooms and facilities for disabled guests.
Question: Are there laundry services available?
Answer: Yes, laundry services are available.
Question: Is there a fitness center on the ship?
Answer: Yes, we have a fully equipped fitness center on the ship.
Question: How do you guarantee availability? Is there a limited number of places for Endless Horizons?
Answer: Yes, there is a limited number of places available for Endless Horizons.
Question: If you were to purchase a double occupancy Endless Horizons, what would happen when one person dies?
Answer: If it’s double occupancy, the surviving person keeps the cabin. If the second person dies, the cabin goes back to Villa Vie Residences.
Question: What are the extra charges with this program?
Answer: Extra charges include shore excursions, spa services, bars, etc.
Question: Is this an adult-only residence?
Answer: Mostly adults, but children are welcome. We have a few teens on board and residents' grandchildren can visit through the Friends & Family program.
Question: How does payment for Endless Horizons work?
Answer: A 50% down payment is required, with the balance due 30 days before sailing.
Question: How do mail and deliveries work on the ship?
Answer: We offer mail and package services, with delivery taking 4-6 weeks to reach the ship.
Question: Do you keep the same cabin for the duration of the specific stay?
Answer: Yes, unless you disembark for longer than 2 weeks, in which case you may have a different cabin upon return.
Question: Are we required to purchase insurance for our cabins, or is it included in the cost? What damages are covered?
Answer: Insurance is optional and not included.
Question: What kind and level of healthcare is available on board?
Answer: Please contact our travel partner for details. You can email our sales team for more information.
Question: What happens if the ship breaks down? Are other accommodations provided (hotel, meals, etc.)?
Answer: Yes, accommodations will be provided in case of a breakdown.
Question: What about health insurance and medical facilities?
Answer: We have a medical facility on board. Health insurance needs to be purchased separately.
Question: How many doctors or healthcare professionals reside on the ship, and what are the medical facilities like?
Answer: The ship has one doctor, two registered nurses, and one assistant nurse.
Question: Hi, my husband and I take medications. How would we get refills?
Answer: We have a medical facility and team onboard that can provide generic versions to your prescription.